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What are the main strategic drivers for transformation?

Drivers typically include higher digital adoption, customer expectations, regulatory mandates, cost efficiency, and competitive dynamics. Mature…

Drivers typically include higher digital adoption, customer expectations, regulatory mandates, cost efficiency, and competitive dynamics. Mature institutions emphasise efficiency and risk; challengers emphasise growth and speed.

Industry drivers (typical weighting):

Driver Banking Insurance Wealth Fintech
Efficiency High High Medium Medium
Regulation Very High High Very High Medium
Customer Experience High Medium High Very High
Speed-to-Market Medium Medium Medium Very High
Innovation Medium Medium Medium Very High

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