How do regulatory regimes influence distribution models?

Regulatory frameworks dictate product eligibility, suitability, disclosures, and fiduciary responsibility. Wealth management channels are heavily constrained by suitability standards; insurance by underwriting and solvency rules; banking by credit, KYC, and AML. Regulations shape digital platform capabilities, data collection, and channel incentives. Institutions must integrate compliance into journey orchestration to prevent friction or non-compliance. Research emphasises regulatory alignment as critical to digital adoption (EBA, 2020; OECD, 2021).